FAQs

Home Cleaning Services:

Q. Do I need to provide cleaning products?
A. No, we provide all products and equipment necessary.

Q. What do I need to prepare for your cleaning services?
A. We take care of everything. The only thing you have to do is leave us a fresh set of linens on the bed if you'd like us to replace the current ones.

Q. How much will your cleaning services cost?
A. It depends on the type of cleaning and the condition of the place. Call us to schedule a free walkthrough to receive a no obligation quote.

Q. How do I pay for my cleaning service?
A. You can pay with cash, check, Zelle, or card.

Q. Can I choose a specific time of day for my cleaning service?
A. You can if the spot is available on the schedule.

Q. Do I have to be home when the cleaning team arrives?
A. Only on the first cleaning for residential cleanings.

Q. What services do you NOT provide?
A. We do not offer laundry services.

Q. Are you insured?
A. Yes, we are licensed and insured.

Q. What do I do with my pet while you are in my home?
A. Keep the pet in a kennel if possible. If not, keep the pet safe and away from where the crew is working.

Q. Who will actually be cleaning my home?
A. The cleaning ladies and a supervisor.

Pressure Washing Services:

Q. What is the difference between softwash and pressure washing?
A. Pressure washing is for hard surfaces like concrete and soft wash is for the more delicate surfaces.

Q. What do you pressure wash?
A. We can clean the driveway, sidewalk, pool deck, fences and siding.

Q. What do you softwash?
A. We soft wash the exterior of homes and businesses and any surface that is too delicate for pressure washing.

Q. Why can't I do this myself?
A. You can do it yourself, many choose not to because they do not have the proper equipment, cleansers or experience. Attempting to do it yourself could lead to damages.

Q. What kind of experience do you have?
A. We have experienced professionals on our team as well as rigorous training.

Q. What kind of equipment do you use?
A. We use a 4400 PSI, 4.0 GPM pressure washer and a compatible surface cleaner.

Q. Would softwashing or pressure washing increase the curbside appeal of my home?
A. Yes, it helps to increase the look and value of the property.

Q. How much does this cost?
A. It depends on the magnitude of the job, call us for a free, no obligation quote.

Q. How long will this take?
A. It depends on the magnitude of the job.

Q. Do I have to be home while you are working?
A. Not while it's being done, but by the end of the job so that we can do a walkthrough and ensure you are satisfied with our services.

Q. Who will be doing the work?
A. Our exterior cleaning crew.

Pool Cleaning Services:

Q. How often do I need my pool serviced?
A. Whenever it starts to look dirty on the floor or walls or there is debris floating around in the pool. We do not balance chemicals.

Q. What is a one-time pool cleaning?
A. We vacuum the floor and walls of the pool and remove any floating debris.

Q. Do you offer one time pool cleanings?
A. Yes.

Q. How do I sign up for ongoing pool maintenance?
A. You can set it up with Leidy.

Q. Why would I want ongoing pool maintenance?
A. You'd want ongoing pool maintenance if you'd like the pool to always look nice but don't have the time and/or you don't want to pay for a full pool service too often.

Q. How will I know that I need a pool cleaning?
A. You will know when the pool starts to look dirty on the floor or walls and/or there is debris floating around in the pool.

Office Cleaning Services:

Q. What is included in the office cleaning?
A. We clean the desks, floor, doorknobs, window and door tracks, baseboards, break rooms, bathrooms and more.

Q. Do you use non-toxic cleaners?
A. Our team can use all non-toxic cleaners upon request at the walkthrough.

Q. Do you offer one time and recurrent office cleanings?
A. Yes, we can offer a one time clean up as well as recurrent services.

Window Cleaning Services:

Q. Do you clean exterior windows of buildings?
A. We only offer exterior window cleaning for the first floor.

Q. How often do I need my windows cleaned?
A. That is up to you, but the outside tends to need cleaning more often then inside due to the weather.

Q. Do you clean the screens as well?
A. Yes, we clean the windows and the screens as well.